A cartoon rabbit wearing sunglasses and a business suit, holding a tablet, with a large yellow padlock beside it, on a colorful background with privacy-related icons. Text reads 'Privacy Policy'.

Privacy Policy

Last updated: January 2026

Sold Out Plug respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how information is collected, used, and handled when you use our website, contact us, or make a purchase.

Information We Collect

We may collect and process the following information:

  • Name

  • Email address

  • Delivery and billing address

  • Order details and purchase history

  • Messages submitted via our contact forms

We only collect information that is necessary to operate the business and provide our services.

How We Use Your Information

Your information may be used to:

  • Process and fulfil orders

  • Respond to enquiries or support requests

  • Communicate about your order or account

  • Meet legal, accounting, or administrative requirements

We do not sell or rent your personal data to third parties.

Payments

Payments made through this website are processed securely by Squarespace and its authorised payment partners (such as Stripe or PayPal).

Sold Out Plug does not store, process, or have access to card or payment details at any time.

Third-Party Platforms

Sold Out Plug also operates on third-party platforms, including eBay and Whatnot, for live auctions and marketplace sales.

Any purchases or interactions on those platforms are subject to their own privacy policies and terms. We recommend reviewing those policies directly when using third-party services.

Cookies

This website uses cookies to ensure it functions correctly and to improve user experience.

Cookies may be used for:

  • Essential site functionality

  • Analytics and performance tracking

You can manage or disable cookies through your browser settings or via the site’s cookie banner. Please note that disabling cookies may affect site functionality.

Data Storage & Security

Personal data is stored securely and only retained for as long as necessary to fulfil its purpose or meet legal obligations.

We take reasonable steps to protect personal information from unauthorised access, loss, or misuse.

Your Rights

Under UK data protection law, you have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data where applicable

Requests can be made via the Contact page.

Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact us through the Contact Us page.